Overcoming Academia's Top Workplace Obstacles - Part 3

When asked to name their top workplace challenges, 3,000 academic leaders overwhelmingly said #1 was “working with difficult people,” and #2 was “leading change.” Dr. R. Kent Crookston draws on the wisdom of seasoned department chairs, academic and professional literature, and his own experience as a department head and dean (plus 8 years as director of academic leadership and development at BYU) to offer practical guidance on how to handle these two challenges – specifically how to act when things go wrong, but more importantly how to ensure that things go right. His suggestions will be offered in a three-part series.

Part 3: Succeeding with Difficult People: Steps 4, 5, and 6
Thursday, April 19th, 2018, 10 PT/11 MT/12 CT/1 ET

In the second part of this difficult-people webinar, participants will consider the critical importance of evaluating yourself and your perceptions, listening and finally, taking appropriate action. Steps 4 and 5 are adjustments that effective leaders make within themselves so that they are prepared to maximize the effectiveness of corrective measures. Emphasis will be given to the specifics of appropriate action.