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  1. Give ‘em the Pickle

    https://leadershipcenter.osu.edu/events/give-%E2%80%98em-pickle

    where you work. Attitude- Choose your attitude.  How you think about the customer is how you will treat ... We’re all in the same business, the people business.  It’s not what we make or sell that’s ... critical; it’s how we take care of the people who buy it.  Our job is to make customers (internal and ...

  2. Emotional Vampires in the Workplace

    https://leadershipcenter.osu.edu/events/emotional-vampires-workplace-0

    learn how to keep their negativity from affecting how you work and feel about yourself. When working ... with Emotional Vampires, we need to remember that what they say or do is a reflection of them, not us. ... a better understanding about how Emotional Vampires affect the workplace • Develop strategies for dealing ...

  3. Mission Possible: Positive Leadership

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-19

    Are you a positive leader? Do you wonder how others think about your attitude as a leader? A quick ... make about how you are going to react. No matter what the current situation is, or who is causing the ... negativity in your organization/team, it is vital that you create positive strategies that keep the ...

  4. Civility @ Work

    https://leadershipcenter.osu.edu/events/civility-work-0

    not uncommon for simple rudeness to escalate into acts of violence.    If you're thinking it ... can't happen in your company, think again.  There is much evidence to the contrary.  In a study ... their frustration out on customers.   Participants will: Identify proactive steps to prevent their work ...

  5. Best Boss Ever

    https://leadershipcenter.osu.edu/events/best-boss-ever-6

    self-restraint enough to keep from meddling with them while they do it.”- Theodore Roosevelt Research indicates ... 1 complaint (63%). It’s not because they need to play at work.  ... Determine what type of culture needed to make the team great Identify new ideas to become the best boss ever ...

  6. Communicating to be Understood

    https://leadershipcenter.osu.edu/events/communicating-be-understood-1

    How we communicate with each other, whether it is a co-worker or spouse, can make or break ... a relationship. In this workshop we will explore how people communicate differently and how you can use your ... the workshop participants will learn their communication style and how it interacts with other styles. ...

  7. Leadership Institute: Effective Coaching and Emotional Intelligence

    https://leadershipcenter.osu.edu/events/leadership-institute-effective-coaching-and-emotional-intelligence-2

    emotional effectiveness as well as effective coaching (how we take good people and make them the best they ... through these challenging times while continuing to meet the changing needs of stakeholders and clientele. ...

  8. Leadership Institute: Effective Coaching and Emotional Intelligence, Day Two

    https://leadershipcenter.osu.edu/events/leadership-institute-effective-coaching-and-emotional-intelligence-day-two

    emotional effectiveness as well as effective coaching (how we take good people and make them the best they ... through these challenging times while continuing to meet the changing needs of stakeholders and clientele. ...

  9. 30th Anniversary: Moving Forward- How to Talk about Race in the Workplace

    https://leadershipcenter.osu.edu/events/30th-anniversary-moving-forward-how-talk-about-race-workplace

    inclusive language, discussing action steps to become an ally, and efforts every business can make to ... recording of this workshop. Therefore, you do not need to contact us in the event you are unable to attend.  ...

  10. Introverted Leadership

    https://leadershipcenter.osu.edu/events/introverted-leadership

    leaders can increase profits and productivity. Why and how, will be shared throughout the workshop. This ... how one can play off of their introvert demeanor to their benefit. Participants will also complete the ... do these leaders bring to the table? How can they be maximized?     More specifically participants ...

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